Privacy Policy

Effective Date: April 18, 2025
Last Updated: April 18, 2025

Looda House Pawn (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our services, or visit our store at 26015 Jefferson Ave, Unit B, Murrieta, CA 92562.

1. Information We Collect

We may collect the following types of information:

A. Personal Information You Provide Voluntarily

  • Name

  • Email address

  • Phone number

  • Billing or shipping address (if applicable)

  • Information about items you sell or pawn

  • Appointment or appraisal details

B. Automatically Collected Information

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on site

  • Referral URLs

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries or contact requests

  • Process transactions or service requests

  • Send appointment confirmations or important updates

  • Provide customer service and support

  • Improve our website and services

  • Comply with legal obligations

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar tracking technologies (e.g., Google Analytics) to understand how users navigate our site. These help us improve user experience and website performance. You can control cookie preferences through your browser settings.

4. Sharing Your Information

We do not sell or rent your information to third parties. We may share limited data with:

  • Service providers (e.g., scheduling platforms, email delivery systems)

  • Law enforcement, as required by law

  • Payment processors (if online purchases or deposits are offered)

5. California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

  • Request a copy of the personal data we collect about you

  • Request deletion of your data

  • Request information about how your data is used

To submit a CCPA request, contact us at:
📧 E-mail

We do not discriminate based on privacy requests.

6. Security

We take appropriate security measures to protect your data, including encrypted transmissions and access controls. However, no system is 100% secure, and you submit information at your own risk.

7. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

8. Third-Party Links

Our site may contain links to third-party platforms (e.g., eBay). We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the most recent changes. Continued use of our website means you accept the revised policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:

Looda House Pawn
26015 Jefferson Ave
Unit B
Murrieta, CA 92562

📧 E-mail
📞 (951) 600-7667